Timeshares and Travel Clubs, by law, are required to send you home with all the paperwork after signing. Including a pages that tells you how to cancel the purchase within a set number of days.
They don't want to to see that document. But when you get back home or to your hotel you discover there is no paperwork, so when you call the sales office, everyone you talk to is unavailable.
The resorts and clubs are getting pretty shifty in following the law. Below is from Westgate Resorts. In every buyers kit, they have a hidden pocket that you don't notice.
So check that kit. I may save you a lot of headaches.
HILTON HEAD ISLAND, S.C. (AP) — The
South Carolina Supreme Court has ruled that timeshare owners are now
able to sue developers for violations of industry regulations. The
Island Packet reports the unanimous decision on Wednesday will allow
the estimated 100 lawsuits filed against two Hilton Head Island
timeshare companies to go forward. Lawyers
for timeshare companies Bluewater by Spinnaker and Coral Resorts LLC
have argued that complaints should be decided by the state Real Estate
Commission, not the courts. The state Supreme Court ruled that
commission oversight doesn't preclude buyers' rights to file civil
lawsuits. Timeshare buyers' attorneys Joseph DuBois and
Zach Naert say that many of the lawsuits that can now move forward have
been stalled for more than five years.
he deadline for Diamond Resorts time-share holders to file a
complaint with the Arizona Attorney General's Office in order to be
released from their agreement as part of a consumer-fraud settlement is
coming up next week.
The $800,000 settlement between the Diamond
Resorts Corp. and the Arizona Attorney General's Office was reached
earlier this year after hundreds of customers accused the corporation of
using "deceptive sales practices" during time-share sales
presentations, according to Mia Garcia, Attorney General's Office
spokeswoman.
Some of the alleged deceptions are related to the
amount maintenance fees could increase annually, consumers' ability to
resell time-shares to the public, the existence of Diamond buy-back
programs, consumers' ability to rent our their time-shares for a profit,
and discounts on other travel needs, Garcia said in a statement.
Consumers
must file complaints with the office by May 23 in order to be
considered for the Relinquishment Remedy Program, which permits
qualifying consumers to return their time-shares to Diamond Resorts
without any further obligation.
In order to qualify for the program:
Consumers must have purchased Diamond memberships between Jan. 1, 2011, and Jan. 23, 2017.
Consumers must have either made their purchase in Arizona or have been living in Arizona at the time of the purchase.
Complaints
must include a detailed description of any misrepresentations, false or
deceptive statements, and/or false promises that Diamond's employees
made during the sales presentation.
Along
with taking back time-shares, the settlement requires Diamond to change
its business practices and requires the corporation to make specific
disclosures during sales presentations. RELATED: Consumers to Congress: Hands off U.S. agency 'fighting for the little guy'
Garcia
said this is the first time Diamond Resorts has been investigated for
consumer fraud and that the office has received more than 500 complaints
so far regarding the matter.
In a statement, Attorney General Mark Brnovich gave the following tips for consumers attending a time-share presentation:
If
offered a free gift or tickets, know that most time-share offers
require a person to attend a lengthy sales presentation to receive them.
Remember
that time-share companies can't require you to attend a presentation
lasting longer than two hours in order for you to receive your free
gift.
Leave if the presentation is too high pressure.
Read
any contract before you sign it and have an attorney review it, making
sure to include any promises made to you by the salesperson in the
contract.
Find out your ability to cancel the contract or the right to cancel.
Those
who qualify for the relinquishment program can file a complaint online
or by calling the Attorney General's Office at 602-542-5763 in Phoenix,
520-628-6504 in Tucson or 1-800-352-8431 outside the Phoenix and Tucson
metro areas.
Your total cost to not only get out of your timeshare is 995.00 (US). Get started for only 495 down and balance of 500 dollars payable only after your timeshare or travel club contract is cancelled and your money is refunded.
All you do is print, sign and mail all documents I send you. You will be out in about 4 to 5 months. Stop paying that monthly payment and those annual maintenance fees today.
With Westgate's resort in Gatlinburg TN being damaged by the fire. It's the present owners who will foot the bill for repairs.
In your contract you will find a paragraph "special assessments". It states that the owners are responsible for the rebuilding of resort resulting in "acts of God" or any special circumstance.
Most were told during the sales presentation that their maintenance fees would cover any repairs. This is just not true.
LOS ANGELES (Legal Newsline) — A California couple are suing a resort, alleging negligent misrepresentation and unfair competition.
Matt Daniel Finazzo and Janet Louise Finazzo of Riverside County filed a class action complaint, individually and on behalf of all others similarly situated, Oct. 27 in U.S. District Court for the Central District of California against Diamond Resorts International Club, Inc., alleging the resort made false representations regarding timeshare contracts to the plaintiffs.
According to the complaint, in 2014, Matt Finazzo and Janet Finazzo suffered monetary damages of up to $20,000 from being misled into entering a timeshare contract, The suit says the defendant failed to inform the Finazzos about important details of the timeshare contract, including the right to cancel and the incurring of debt.
The Finazzos seek trial by jury, restitution, statutory-enhanced damages, all legal fees and all other relief the court deems just. They are represented by attorneys Todd M. Friedman and Adrian R. Bacon of Law Offices of Todd M. Friedman in Woodland Hills, California. U.S. District Court for the Central District of California Case number 5:16-cv-02256-VAP-KK
Mike Schneider, Associated Press, Daily Business Review
|
Construction of a timeshare resort goes on around the condo of Julieta Corredor, an 81-year-old widow that refused to sell her unit to one of the nation's largest timeshare companies. (AP Photo/John Raoux) John Raoux
Julieta Corredor, her two sons and their families have used their two-bedroom townhouse in the heart of Orlando's tourist district as a place for honeymoons, family gatherings and college housing during the more than 30 years they've owned it.
When one of the world's largest timeshare companies bought up the surrounding condominium units and made entreaties for 81-year-old Corredor to sell hers, the South Florida family refused. Nonetheless, bulldozers for a Westgate Resorts contractor demolished the entire condo development—trees, a tennis court, and a spa—leaving only the Corredors' 1,125-square-foot townhouse standing.
If the Corredors continue to refuse to sell, they could join real estate "holdouts" like Edith Macefield, who prompted a developer in Seattle to build a five-story commercial development around the home she refused to sell in 2006 and whose house later was used in promotion for the Disney film "Up."
The Corredors say that their case is a matter of principle on property rights and that they feel bullied by developer Westgate. Westgate officials say the family is being greedy and awaiting a bigger offer. Family attorney Brent Siegel wouldn't comment on negotiations.
Officials at the timeshare company said they've offered to rebuild the unit at the same or a new location and provide $50,000 in furnishings. They've presented an offer of a $150,000 cash buy-out, and they've said they're willing to offer a comparable, newly renovated unit in a different building. The Corredors have said "no" to each offer.
In China, the fast pace of development has led to a name for these holdout properties—"nail houses"—for the owner's refusal to be "hammered down." Some hold out because of attachment to their homes. Some do it for money, though that's a gamble that doesn't always pay off if the developer builds around the property.
During the demolition of the complex surrounding Corredor's townhouse, the Westgate contractor damaged the home's stucco walls and fractured sections of the red-tiled roof to the point that it was left uninhabitable. A "Danger No Entry" sign now hangs near the front door and a blue tarp covers the side. Jagged sections of wall and remains of a staircase to the second floor are what's left of the unit next door.
On top of it, the family says, Westgate lied to county officials that they owned all the land so that their development plan would be approved, and the demolition was performed without proper permits.
As Westgate is now halfway toward completing an eight-story, 80-unit timeshare tower around their vacant townhouse, the Corredor family isn't giving up the fight. The timeshare tower is set to open next June.
"It is our land and it's our property, and we were never asked to do anything by Westgate on it, and they did whatever they did without our consent," said Carlos Corredor, Julieta Corredor's son.
Westgate's CEO, David Siegel, is one of the richest men in Florida. He and his wife, Jackie, were featured in the 2012 documentary, "Queen of Versailles," chronicling their attempt to build one of the largest single-family homes in the U.S.
Westgate says the Corredors hadn't stepped foot in the condo for more than a decade and that it had mold and wood decay. The Corredors purchased the property in 1985 for $154,000. The local property appraiser this year gave it a market value of $35,000.
The company's chief operating officer said the Corredors were making "unreasonable requests" for more money.
"They're trying to be the holdout and go for the money," said Mark Waltrip, the Westgate executive. "Hopefully they'll stop the charade and start acting responsibly."
Orlando-area attorney Howard Marks, who successfully litigated against the timeshare company's parent company, Central Florida Investments, several years ago in a different case about the same condo complex and has nothing to do with the Corredors' case, said Westgate's treatment of the Corredors was part and parcel with how the company does business.
"They will just do things, and if there are consequences, they will worry about it in litigation," Marks said.
After reading about the case, University of Florida law professor Michael Wolf, who has a background in land-use planning and has no connection to the case, said he was concerned that what happened may be "an insult to private property."
"How could they tear apart the building without doing damage to her unit?" said Wolf, adding that the demolition could be considered a crime or at least grounds for a lawsuit.
After the Corredors told Orange County development officials earlier this year that Westgate didn't own all the parcels to the property the company was developing, as officials thought, the plan was revoked. Orange County also told Westgate that the demolition work was done without proper permits.
But the county later approved a revised plan that included the Corredor parcel.
The Corredor family appealed to the Orange County Commission to block the revised plan. Overturning the decision would have halted construction on the $24 million project and possibly forced Westgate to tear down what it has already built.
The commission sided with Westgate last month. Commissioner Scott Boyd said the Corredors have been given options by the timeshare giant and now it's up for them to make a decision.
"This has been a difficult one to watch. … Mistakes were made," Boyd said. "I feel at this point there's not a whole lot that we can do. The options have been laid out pretty clearly."
The Corredor family is considering taking the case to court, their attorney said.
Waltrip said construction will continue on the timeshare tower.
"They certainly have the right to take us to court, and if they do so, we will gladly meet them there," he said.
Travel clubs do not work. They can't get you discounts on airfare or even motel. Not anymore than you can get on Kayak.com.
Travel Clubs are set up with two companies. Company A is the fulfillment company, they book the trips and motels and such. They find you deals on the internet, just like you can do. But they hope you trust them to save you big. They want someone who will call and tell them I want to go to Hawaii, they say no sweat we'll take care of it. Bam they look it up in the same places you do.
Company A just has a few employees. Not some huge company with 100's of agents working hard to save you money. To join Company A, the cost is around 250 dollars plus 200 to 300 a year. But to join Company A, you have to buy through Company B.
Company B is a sales organization, they have heavy hitter sales people. Company B pays the 250 dollars for you when you join. Company B sells their "membership" starting out at around 12,000 dollars. If you keep saying no, you could end up with a membership for 1000 dollars. Company B makes a boatload of money.
So after you join and discovered you paid thousands of dollars for a program that doesn't work, you get mad.
You call Company B. Company B tells you it's not their fault, your membership is with Company A.And it appears Company A lied to us (Company B) and we are really sorry. So you call Company A and complain. Company A says Company B lied to you, sorry but there's nothing we can do.
You hang up frustrated.
Company A calls Company B and talks about all the great sales they made that week. And Company A and B laughs and laughs.
email timesharetricks@gmail.com and we'll go after Company Aand B together.
If your timeshare or travel club salesperson lied to you and misrepresented what you were buying, then you can get out of your contract and get your money back. I have been collecting owner complaints for years where the salespeople have lied to clients. Sothe resorts no longer can use the excuse "you must have gotten a rogue salesperson" we are sorry but too bad. Not when there are hundreds of innocent owners at all of their different resorts telling the same lies. Or omitting information that would have stopped you from buying. I can help, I do all of the work. Gathering the research, ordering court records and running background checks on the salespeople. All you have to do is print, sign and mail. I am with you until the end. No matter how many letters. We won't take no for an answer.
Another Hilton Head Island timeshare company has come under fire. Two North Carolina residents filed a federal class-action lawsuit Friday against Spinnaker Resorts.
Better Business Bureau timeshare warning about high pressure presentations.
Time can stand still during timeshare presentations
By The Better Business Bureau
Timeshares continue to be a popular choice for vacationers who want
to get away from the familiar and enjoy an exotic locale. Investment in
one, however, should only be done after careful consideration of the
different options and of all the factors involved.
Your Better Business Bureau warns that you should proceed with
caution. A favored tactic of the timeshare industry is an intense
marketing pitch, given with the promise of a reward if you sit through
it. Typically, these sales pitches can last from two to three hours, but
sometimes even longer. They are hoping for a quick, spur-of-the-moment
decision from you, made under the influence of their high-pressure sales
staff – exactly the type of thing that BBB always warns against.
The primary reason for professional liability coverage is that a typical general liability insurance
policy will only respond to a bodily injury, property damage, personal
injury or
Not all timeshare people use lies and tricks to sell you, but there is a lot
of them that purposely leave information out and lie, once they have you
signature on the contract they don’t care about you. I have been collecting
owner complaints since 2008, there are hundreds of pages. And it’s easy to see
these lies are being told at all of their resorts all over the world.
85% of people who buy into timeshares just accept the fact they’ve been
shafted and chalk it up to a hard lesson learned, the timeshare companies
expect to refund the other 15%, it’s the cost of doing business, we just have
to bully them into putting you in that 15%.
Holidaymakers
have brought the first High Court case against a timeshare exchange
company, alleging they were victims of an operation that kept them in
the dark and rented out their properties for the company’s profit, writes Jane Croft.
Proposed class action targets Marriott, First American, Orange County FL
Marriott Vacation Club's timeshare sales are actually an
illegal "racketeering" scheme, a new proposed class-action lawsuit says.
The
lawsuit takes aim at Marriott's points program, which replaced
traditional sales of timeshare weeks at specific resorts in 2010.
According to the suit, Marriott timeshare customers pay fees associated
with owning real estate — such as closing costs and recording fees — but
don't actually own any real estate.
Wyndham Resorts is planning a major overhaul, and you're paying for
it. 14 of Wyndham's older resorts (Fairfields mainly) need to have major
work to revitalize them. Remember when the salesman promised you that
the maintenance fees would keep the resort looking as good as the day
you toured it. That was a lie.
“Moving
timeshare from exploiting its customers and members to servicing its customers
and members. Everybody wins”.
A Timeshare Tricks client is working on getting changes passed in the
timeshare industry. He has a Petition at www.timesharerights.com,
this petition is for the State Attorney Generals across the United States. Take time to sign this, it is going to take
each and every one of us to make a change that will protect honest, hardworking
people.
Timeshare Bill of Rights For
Members
Timeshare companies and their antecedents (i.e. maintenance
fee termination companies) have become increasing exploitive
of timeshare customers and members. I propose protection for
TS consumers now and in the future for these services.
1. Timeshare points should not be equated with real estate,
because they have little or no value in that area.
2. Maintenance or membership fees should be for use only
and limited to a 10-year span.
3. Timeshare companies should recognize that a customer
has free will and human rights and he/she can decide to be
member of a timeshare club or not.
4. Anything related to maintenance or membership fees must
be explained and understood.
5. Exit policy for members must be known and any fee
associated with it should be made known as well.
6. Complaints concerning timeshare should be handled by an
ombudsman of the state.
7. All of these issues would be retroactive from the date of
implementation.
Timeshares and Travel Clubs know they are going to have to refund 15% of owners. Its the cost of doing business. Sounds like a large group unless you think about the fact that 85% of owners will continue to pay for the timeshare. And they will spend thousands to sell it, which works into thousands of dollars down the drain.
Not everyone who wants out can get out, but if you were the victim of misrepresentation, you can force them to let you out and refund your money.
Email timesharetricks@gmail.com now and find out if you qualify.
Jefferson City, Mo. – Attorney General Chris Koster
today announced that Welk Resort Sales, Inc., a California corporation
that sells timeshares in Branson, has entered into an agreement to pay
$18,000 in restitution to Missouri consumers who purchased timeshares
from Welk. This money will be refunded to 15 Missouri consumer victims.
In addition, any agreement between these consumers and Welk has been
terminated.
The Attorney General’s Office had received consumer complaints about
Welk, including being misled about the benefits from their timeshare
ownership and how they could use, cancel or sell their timeshares.
Under the agreement, Welk will be required to ensure that its
employees are complying with the laws of the state of Missouri,
including the assurance that consumers are getting everything that they
pay for, and that there are no material misrepresentations being made.
Failure to meet the terms of this agreement could result in further legal action being taken by the Attorney General’s Office.
“Timeshare purchases are a big investment on the part of consumers,
who trust that they are being treated fairly by the sellers,” Koster
said. “I am pleased that we were able to obtain restitution for
consumers and release them from unwanted contracts.”
Missourians who had a similar experience with Welk, or who suspect
timeshare fraud in general, should contact the Attorney General’s
Consumer Protection Hotline at 800-392-8222 or file a complaint online at ago.mo.gov.
State
officials and Wyndham Vacation Ownership, Inc. have reached a settlement
to resolve complaints related to timeshare sales in Wisconsin.
The settlement includes more than
$665,000 in restitution to 29 consumers who purchased timeshare
contracts between 2008 and 2013, the Department of Agriculture, Trade
and Consumer Protection said Thursday.
According to the settlement, Wyndham will
provide a total of $665,404.88 in cash refunds and/or debt relief,
divided among the 29 consumers. The timeshare purchase contracts that
were the subject of the consumers' complaints were rescinded. In
addition, Wyndham will notify credit reporting agencies that no monies
are due to the company.
Wyndham will also pay a $99,520 civil
forfeiture to the State of Wisconsin and $62,702.20 in fees, assessments
and investigative costs.
The settlement comes as a result of an
investigation of consumer complaints alleging that Wyndham followed
unfair trade practices from 2008 through 2013.
By entering into the agreement, Wyndham does not admit that it has violated any laws or regulations.
disastrous experience today with a company called FESTIVA today in Charleston, SC:
A marketing rep near Market Street promised me a $100 Visa Card if I
attended a 2 hour presentation. It was 12:05 and though another tour had
just started 5 minutes ago and still had open spaces, I was told I had
to come back at 3. I rearranged my afternoon of 2 day stay in Charleston,
and when I arrived the sales staff tried to turn me away, because I was
engaged (and my fiancee wasn't with me) - seriously??!!!! - Are we
still in th 19th century, where a woman can't make her decision without
"her man" present? - Really offensive and sexist!!
Secondly, I was told the marketing rep should have asked that - which
isn't my problem. I rescheduled my afternoon to make the presentation
possible, even though I was in Charleston only for 2 days, and then I am
not even allowed in - due to a mistake of their staff!!!! - In any
honest store, if an item is mislabeled you still only pay the price that
is on the label. Even more amazing, given that the $100 Visa Card is
tax deductable for the company .....talking about amateurish business
practices....
Superbad customer service and despicable (and very arrogant and
snotty) treatment by the staff. As a former CEO of my own international
music company I know the old business adage of "nothing worse for a
business than an unhappy cusomter" - and I will now surely use the power
of the internet and social media to spread the word about the
fraudulent schemes and disrespectful treatment of customers by FESTIVA
(I have several thousand followers on both facebook on Twitter who will
be more than happy to pass this info on to their large following. And my
fiancee who owns a computer software company will happily make sure all
the bad reviews will reach the top of the search engines. Takes us 10
min. to do - what a stupid and offensive business move by this
(obviously) fraudulent company.
To CEO Don Clayton who offers his assistance in other forums, what is
your direct email address?? - I don't want to deal with some rude,
untrained middle man/woman, such as my encounter today. If you want to
resolve this, provide a direct, personal email address!
Edited: 4:18 pm, yesterday
NASHVILLE, Tenn. -- When you think of vacation timeshares, you may think of high pressured sales pitches.
But NewsChannel 5 Investigates found dozens of senior citizens who claim Wyndham Vacation Resorts goes way too far during its sales meetings.
Some of these seniors who are now suing Wyndham say they used to
enjoy their Wyndham vacations, but then Wyndham changed its sales
tactics.
Everytime they went on a trip, they were forced to attend what the
company calls owners update meetings -- and that's when, these seniors
tell us, their dream vacations and their lives turned into nightmares.
Among those victims: Mildred Folds.
"Nobody in my family knows -- nobody," Folds told NewsChannel 5 Investigates.
That secret is that the 76-year-old widow is deep in debt and owes
more than $175,000 after she claims she was repeatedly tricked and
harrassed into buying ttimeshare points through Wyndham Vacation
Resorts.
The company locations around the world, including here in Nashville, Crossville, and the Smokies.
"I won't live long enough to pay it off," Folds said.
Houston and Brenda Garvin said the same thing happened to them.
"If I had it to do over, I'd never do it again," Houston Garvin said. NewsChannel 5 Investigates asked, "How much do you think you lost?"
"Over $600,000," Brenda Garvin answered.
Both the Garvins and Mildred Folds are now suing Wyndham, the world's
largest timeshare company, alleging fraud, theft by conversion,
negligent misrepresentation, along with violations of the Tennessee
Timeshare Act and Consumer Protection Act.
They claim they were pressured into buying more timeshare points than they could ever possibly use or afford.
"So how many points did you end up buying?" we asked the Garvins.
"Two and a half million," Brenda answered.
And Mildred Folds?
"3 million, 266, I think," she told us.
NewsChannel 5 Investigates asked attorney Ben Gastel, "So why are they buying more points than they need?"
"I think that's really the basis of our lawsuit," he replied.
Gastel now has 70 clients with claims against Wyndham, including the Garvins.
"Certainly, most of our clients are elderly. There's a substantial
number of them that are on social security. Certainly, most of them are
pensioners," Gastel explained.
And every time his clients took a vacation at a Wyndham resort, he
said, they were forced to attend high-pressure sales meetings that
lasted hours on end.
Mildred Folds insisted those meetings were nearly impossible to leave.
"I'm sitting there literally like this saying, 'I've got to go.'
'Well, just go ahead and sign this. Go ahead and sign this and then you
can go,'" Folds recalled.
Folds also claims in her lawsuit Wyndham sales reps told her things
to convince her to buy more points that ended up not being true.
"If I would just sign it, then they could lower the interest rates," she stated.
"Is that in fact what happened?" NewsChannel 5 Investigates asked.
"No, no," Folds replied.
She said Wyndham's salespeople also told her the company would buy
back any extra points she didn't use. That too, she later found, wasn't
exactly as it had been explained.
"Were you surprised to discover that?" we asked.
"Very surprised!" Folds answered. "Not only surprised, but -- he may
need to bleep this out -- I was mad as hell that they would pull this
trick!"
And the Garvins described similar meetings.
"Every time you'd go, it was something different. They'd tell you,
'Why did you do this? Why did you do that?' Well, we did it because we
trusted 'em and thought they were telling us right," Brenda Garvin said.
Every Wyndham rep, the Garvins said, recommended changing to yet another plan which brought with it, higher costs.
"Would you say these salespeople are saying and doing whatever it takes to close the sale?" we asked the Garvins' attorney.
"Well, it would certainly appear that that's what is going on," Gastel answered.
In fact, a whistleblower lawsuit filed in California by former
Wyndham employees claims that that's exactly what Wyndham tells its
salespeople to do, though the company denied the allegations in court.
"It done about broke us," Brenda Garvin shared.
She and her husband recently had to simply walk away from their
timeshare points, losing their entire investment, after they could no
longer afford the $3,500 a month payment.
"It makes you feel bad when you think you've done something this stupid," Houston Garvin said.
And Mildred Folds said, "Yes, I'm embarrassed that I let myself get
caught like this and then I get so angry at Wyndham for putting me
through this."
Folds gets $2,300 a month from Social Security and her pension, yet her payment to Wyndham is a staggering $3,800 a month.
"How am I going to make it? What am I going to do next?" Folds wondered aloud.
She has resorted to selling her homemade jams and jellies as well as her mother's secret recipe yeast rolls.
But it's becoming clear to her that it's simply not enough.
"Am I going to lose my home? Am I going to lose everything I've got?"
NewsChannel 5 repeatedly reached out to Wyndham to get some comment
or statement. We started last week with the corporate office in Florida
and even contacted their local attorneys here in Nashville.
So far, there's been no response to any of our calls or emails.